The Problem

Management of infusion therapy referral documentation, processing the referral in a timely manner, acquiring appropriate sign off from each line of business constituency (namely, clinical, pharmacy, and financial), tracking the referral/infusion order through the organization to ensure it is completed and delivered in a timely manner.

The Solution

Documentation Capture and Enhancement

  • Inbound/Outbound Fax 
  • Patient Demographic/Insurance Interface 
  • Direct Data Entry 
  • Addition of Metadata

Process Automation

  • Document Status Assignment Notifications 
  • Addition of Metadata  
  • Routing 
  • Scheduling 
  • Resource/Location Assignment

Business Intelligence

  • Dashboards and Trending 
  • Productivity Reporting 
  • Financial Reporting